·Open Mon–Fri · 8.30–16.30 · 01268 280028·Find your machine
Resources

Help & advice.

Useful resources, tips, and answers to common questions about vending and coffee machines. Plain-English, no upsell.

Learn more

Helpful resources.

Guide

Choosing the right coffee machine

Bean-to-cup vs instant? Fresh milk vs powdered? A short guide to deciding which type of coffee machine fits your workplace.

Support

Basic machine troubleshooting

Simple fixes for the most common vending machine issues. Try these steps before calling us — you might be surprised.

Guide

Healthy vending options

The range of healthy products available for your vending machines. Keeping your team happy and healthy at the same time.

Tips

Getting the most from your machine

Tips and tricks to maximise the lifespan and performance of your vending or coffee machine.

Guide

Understanding your vending usage

How to read your machine usage data and optimise the product mix for maximum satisfaction.

Ethics

Sustainability & fair trade

Our commitment to ethical sourcing, recyclable packaging, and sustainable vending practices.

Common questions

FAQ — quickly answered.

  1. 01.

    How quickly can you install a machine?

    We aim to install within 1–2 weeks of confirming your order. For urgent requirements, we can often fast-track this.

  2. 02.

    Do I need a water supply for a coffee machine?

    Most bean-to-cup and plumbed-in machines require a mains water feed. If you don't have one, we have alternatives that work with refillable water tanks.

  3. 03.

    What happens if a machine breaks down?

    Call us on 01268 280028 or use the contact form. We aim to respond within 24 hours and get your machine back up and running as fast as possible.

  4. 04.

    Can I choose my own products to stock?

    Yes — our self-fill option lets you choose exactly what goes in the machine. We provide the machine and technical support.

  5. 05.

    Do you cover areas outside Essex?

    We primarily serve Essex and the surrounding counties but we're expanding. Get in touch and we'll let you know if we can help in your area.

Take the Next Step

Still got questions?

We're just a phone call away. No question is too small.

Ask us anything📞 Call 01268 280028